Terms of Service

Welcome to Ambre

Thank you for visiting our online store. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully and contact us if you have any questions.

 

  1. Order Details

1.1 Orders and Payment

All orders are subject to availability. Prices are listed in Saudi Arabian Riyal (SAR) and include 15% VAT. Payment is required at the time of purchase using the methods provided on our website. You will receive an order confirmation email upon completing your purchase.

1.2 Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary. We will keep you informed of your order status. Please contact us with any special delivery requests.

1.3 Returns and Refunds

Currently, we do not have returns or exchanges. However, if you are not completely satisfied with your purchase, you can request a refund or cancel your order within 24 hours of placing it. Please contact our customer service team for assistance.

 

  1. License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes.

 

  1. User Conduct

You agree not to use our services for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations.
  • Infringing on our intellectual property rights or those of others.
  • Transmitting harmful or malicious code.
  • Interfering with the security or operation of our services.
  1. Limitation of Liability

4.1 General Limitation of Liability

Ambre shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.
  • Any bugs, viruses, or other harmful code that may be transmitted to or through our services.

4.2 Limitation of Liability for Candle Use

Our candles are intended for safe use. Ambre is not liable for any damages or injuries resulting from improper use of our candles. This includes, but is not limited to:

  • Leaving a burning candle unattended.
  • Placing a candle near flammable materials.
  • Using a candle in a windy area.
  • Allowing children or pets near a burning candle without supervision.

By using our candles, you agree to follow all safety instructions provided on our website and product labels. If you have any questions about candle safety, please contact us.

 

  1. Changes to These Terms

We reserve the right to modify these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of our services after any modifications constitutes your acceptance of the updated Terms.

 

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Saudi Arabia.

 

  1. Contact Information

If you have any questions about these Terms, please contact us at:

hello@ambresa.com

+966530993502

 

Thank you for choosing Ambre.